Effective Date: September 8, 2025

At Alchemy Nutrition, your privacy is important. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our website, signing up for programs, downloading guides or reference sheets, or participating in group sessions, in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

We may collect personal information you voluntarily provide, such as:

• Name, email address, phone number
• Health information relevant to your nutrition or IBS program, including information shared during consultations or group sessions
• Information provided through sign-ups for downloadable guides, reference sheets, or other program materials
• Information from your use of our website, including page visits and actions taken

We may also automatically collect non-identifiable information such as:
• IP address, browser type, and operating system

How We Use Your Information

We use your information to:

• Deliver consulting services, programs, group sessions, downloadable guides, and reference sheets
• Respond to inquiries and provide personalized support
• Send program updates, newsletters, or other resources you have opted in to receive
• Improve our website, services, and educational materials

We do not sell or rent your personal information to third parties.

Consent

By using our website, signing up for programs, or participating in group sessions, you consent to the collection, use, and disclosure of your personal information as described in this policy.

Cookies and Tracking

Our website may use cookies or similar technologies to:

• Enhance website functionality
• Analyze website usage
• Personalize your experience

You can manage or disable cookies through your browser settings, but some features may not function properly if cookies are disabled.

Sharing Your Information

We only share your information when necessary to:

• Deliver services (e.g., with service providers who assist in hosting, email delivery, or payment processing)
• Comply with legal obligations

Note: Some third-party service providers may store or process information outside Canada. We ensure they are required to keep it secure and confidential.

Data Retention and Security

• We retain personal information only as long as necessary to provide services or as required by law
• We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction

Your Rights

Under PIPEDA, you have the right to:

• Access or request a copy of your personal information
• Request correction of inaccuracies
• Request deletion of your personal information (subject to legal obligations)
• Withdraw consent at any time for the use of your personal information
• Opt out of marketing emails

To exercise these rights, please contact us at: [email protected]

Downloadable Guides, Reference Sheets & Group Sessions

• If you sign up to receive a downloadable guide or reference sheets, we will only use your email to deliver the requested materials and any related updates you opt in to receive
• Group sessions: Any personal information you share in a group session may be heard by other participants. By sharing information in the group, you give your consent for it to be heard by others
• All materials are for personal, educational use only

Health Disclaimer

• Our services, guides, reference sheets, and group sessions provide educational and informational content only
• They do not replace medical advice, diagnosis, or treatment from a qualified healthcare professional
• Always consult a healthcare provider before making changes to your diet, nutrition, or health regimen

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the updated effective date.

Contact Us

If you have any questions about this policy or your personal information, contact:

Alchemy Nutrition
[email protected]